{"id":4208,"date":"2026-02-26T10:46:11","date_gmt":"2026-02-26T08:46:11","guid":{"rendered":"https:\/\/idolkart.in\/?page_id=4208"},"modified":"2026-03-02T19:08:38","modified_gmt":"2026-03-02T17:08:38","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/idolkart.in\/index.php\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ (Frequently Asked Questions)"},"content":{"rendered":"\n<p><strong>Q: What materials are your idols made of?<\/strong><\/p>\n\n\n\n<p> A: Our collection includes various materials such as Polyresin, Brass, Marble Dust, and Gold\/Silver plated finishes. Material details are listed on each product page.<\/p>\n\n\n\n<p><strong>Q: Do you offer Cash on Delivery (COD)?<\/strong> <\/p>\n\n\n\n<p>A: Yes, we offer COD for most pin codes within India. A small convenience fee may apply.<\/p>\n\n\n\n<p><strong>Q: What if I receive a damaged product?<\/strong> <\/p>\n\n\n\n<p>A: While we pack with extreme care, accidents can happen. If you receive a damaged item, please contact us within 24 hours of delivery with an unboxing video and photos. We will arrange a replacement immediately.<\/p>\n\n\n\n<p><strong>Q: Can I customize an idol?<\/strong> <\/p>\n\n\n\n<p>A: For bulk orders or corporate gifting, we offer customization options. Please contact our &#8220;Bulk Orders&#8221; department through the Help Center.<\/p>\n\n\n\n<p><strong>Q: Is it safe to buy idols online?<\/strong> <\/p>\n\n\n\n<p>A: Absolutely. We use secure payment gateways (SSL encrypted) to ensure your data is safe, and our specialized packaging ensures the idol reaches you in perfect condition.<\/p>\n\n\n\n<p><strong>Q: How do I clean my idol?<\/strong><\/p>\n\n\n\n<p> A: We recommend using a soft, dry cotton cloth. Avoid using harsh chemicals or water on gold-plated or hand-painted items to maintain their luster.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Q: What materials are your idols made of? A: Our collection includes various materials such as Polyresin, Brass, Marble Dust, and Gold\/Silver plated finishes. Material details are listed on each product page. Q: Do you offer Cash on Delivery (COD)? A: Yes, we offer COD for most pin codes within&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4208","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"post-meta":{"_edit_lock":["1772471618:1"],"_edit_last":["1"],"_aioseo_title":["Customer Service | Frequently Asked Questions"],"_aioseo_description":["FAQ on idol materials, COD availability, replacement policy, secure payments &amp; cleaning care instructions in one place."],"_aioseo_keywords":["a:0:{}"],"_aioseo_og_title":[""],"_aioseo_og_description":[""],"_aioseo_og_article_section":[""],"_aioseo_og_article_tags":["a:0:{}"],"_aioseo_twitter_title":[""],"_aioseo_twitter_description":[""],"hefo_before":["0"],"hefo_after":["0"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"],"_elementor_page_assets":["a:0:{}"]},"_links":{"self":[{"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/pages\/4208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/comments?post=4208"}],"version-history":[{"count":3,"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/pages\/4208\/revisions"}],"predecessor-version":[{"id":4231,"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/pages\/4208\/revisions\/4231"}],"wp:attachment":[{"href":"https:\/\/idolkart.in\/index.php\/wp-json\/wp\/v2\/media?parent=4208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}