Q: What materials are your idols made of?
A: Our collection includes various materials such as Polyresin, Brass, Marble Dust, and Gold/Silver plated finishes. Material details are listed on each product page.
Q: Do you offer Cash on Delivery (COD)?
A: Yes, we offer COD for most pin codes within India. A small convenience fee may apply.
Q: What if I receive a damaged product?
A: While we pack with extreme care, accidents can happen. If you receive a damaged item, please contact us within 24 hours of delivery with an unboxing video and photos. We will arrange a replacement immediately.
Q: Can I customize an idol?
A: For bulk orders or corporate gifting, we offer customization options. Please contact our “Bulk Orders” department through the Help Center.
Q: Is it safe to buy idols online?
A: Absolutely. We use secure payment gateways (SSL encrypted) to ensure your data is safe, and our specialized packaging ensures the idol reaches you in perfect condition.
Q: How do I clean my idol?
A: We recommend using a soft, dry cotton cloth. Avoid using harsh chemicals or water on gold-plated or hand-painted items to maintain their luster.
